Posted January 30, 2007on:
Have you tried calling any HSBC office?
I tried calling their Cebu branch for an appointment to discuss corporate cash management service and the answering machine prompted me to dial their customer service if I didn’t know the extension number to press. I decided against calling and proceeded to email for an appointment. Their site said they’d get back to me within the next 2 days. It was filed last week, up to now, no feedback.
Today, I dialled the 24-hr customer service hotline at 878-7878. Guess what? You have a better chance of winning the lotto than getting through their Customer Service line on the 1st try…
*breathe in, breathe out*